Calverts Electrical take your privacy rights as a customer seriously. This policy outlines the data we collect from our visitors and how we use it
Any personal information provided to Calverts Electrical is used solely by:
Tyne and Wear
or the Calverts Seaham/Sunderland Store
Calverts Electrical Seaham
60 Church Street
Calverts Electrical Sunderland
60a Sea Road
Tyne & Wear
In order to monitor the performance of our site we collect the following information:
- An IP address to monitor site traffic and volume
- A session ID to uniquely identify you on our site
In order to fulfill any orders placed with Calverts Electrical we collect the following details:
- Email address & telephone number to contact you regarding the order
- Name of Customer
- Credit card and delivery address for security fraud checks
In order to provide a valuable service to our customers we collect the following details:
- Email Address
- Buying Preferences to aid navigation and inform them of offers if they so request
We only deliver to the Cardholders Address for security purposes.
Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Calverts Electrical does not sell, trade or rent your personal information to others.
In accordance with the Privacy & Electronic Communications Act passed into law in December 2003, CalvertsElectrical do not send random marketing emails to personal email addresses ('spam').
Calverts Electrical conform with the requirements of the Data Protection Act, 1998.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
When you place orders or access sensitive account information, we offer the use of a secure server.
The secure server software (SSL) encrypts all information you input before it is sent to us.
We do not store any financial or credit card data on our website. As payments are taken through Barclays EPDQ.
We accept all forms of major credit/debit cards.
Calverts Electrical accept payments through PayPal. So now buying goods is easier and faster!
All payments are protected by Thawte SSL
Our Credentials & Awards
We are members of C.I.H. (Combined Independents Holding) Ltd/Euronics Group. With a buying power of over half a billion pounds, this is Europe's largest electrical buying group with a range of exclusive products.
We adhere to and are a key member of RETRA (Radio, Electrical & Television Retailers Association). The UK's largest trade association and regulator body for electrical retailers.